Morning queue
The agent handles simple requests first
FAQs, order tracking, booking appointments: settled in seconds. Your team only picks up the cases that need a human.
ASC Digital
Salesforce Agentforce implementation
Agentforce is Salesforce's platform for building and deploying autonomous AI agents that work alongside your teams to drive productivity and customer success. These trusted AI agents connect to all your business data in real time, allowing them to reason, plan, and take action on complex tasks across sales, service, and marketing.
Book a callFor decision makers
What changes on Monday morning
An AI agent that handles simple requests around the clock, so your teams can focus on the ones that matter.
24/7
The agent answers at night and on weekends too.
Seconds
To settle a simple question: order, appointment, FAQ.
Your data
The agent answers from your Salesforce, not the internet.
A day in the life
Scroll the moments this engagement unlocks
Each card is a scene your team will recognize — title, picture, and the payoff in plain language.
Sales follow-ups
Every prospect hears back the same day
The agent drafts personalized follow-ups from the CRM. The rep reviews, sends, and moves on to the next call.
Evenings & peaks
Customers get answers outside office hours
The agent covers evenings and busy periods. No extra hires, no backlog waiting on Monday.
In practice
What an Agentforce agent can do
01
Answer customers
Order tracking, appointment changes, frequently asked questions.
02
Help sales reps
Prepare a meeting, draft a follow-up, summarize an account.
03
Hand over
When a case is sensitive, the agent passes it to a person with full context.
04
Stay within limits
You decide what the agent can say and do. It never steps outside those rules.
Delivery
Agentforce implementation
- 01
Scoping
We assess whether your data and processes are ready for an AI agent.
- 02
Workshops
Together we pick the first use case and define what the agent can and cannot do.
- 03
Build
Our certified consultants configure Agentforce to the plan we agreed together.
- 04
Testing
The agent is tested on hundreds of scenarios in a safe environment.
- 05
Launch
The agent goes live gradually, starting with a share of requests.
- 06
Ongoing support
We monitor its answers closely and improve it week after week.
Why ASC
Graphics and outcomes first. Spec sheets second.
Non-technical sponsors should leave the page able to picture Monday morning. We keep the deep feature lists for workshops — here we show the lift you can project to.
FAQ
Questions we often hear
Can the agent say just anything?
No. It only uses your Salesforce data and the rules you set. Sensitive topics are handed to a person.
Where should we start?
With a simple, frequent case such as order tracking. We measure the result, then expand.
Is our data protected?
Yes. Agentforce follows Salesforce access rights, and your data is not used to train external models.
Ready to make this real?
Book a discovery call or send context — we will map the fastest path for your team.